How to Order
 
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Please click on one of the options below.
[Finding Products] [How to Order] [Delivery] [Our Price Guarantee]
[Safe Shopping] [Used Equipment] [Part Exchange] [Navigation Tips
]
 
Finding New Products
There are 3 ways in which you can search for NEW products.

  1. Manufacturer Search - Choose one of the 6 manufactacturer logos you wish to search. Click this logo button and the search will produce the relevant results from our database. Each search page will show 25 items, if there are more than 25 items you will be able to click a more matches button at the bottom of the page that will take you to the rest of the category matches. This search is found on the products page.
  2. Word Search - this works in the same way that the keyword searches on many search engines work. Enter the word(s) you are looking for and the search will produce the relevant results from our database. This search is found on the products page.
  3. Product Code Search - this works in the same way that as the word search. If you know the code for the product you require enter the digit(s) of the product you are looking for and the search will produce the relevant results from our database. This search is found on the products page.
Finding Used Products
There are 2 ways in which you can search for USED products.

  1. Word Search - this works in the same way that the keyword searches on many search engines work. Enter the word(s) you are looking for and the search will produce the relevant results from our database. This search is found on the used products page.
  2. Search All - this search will produce all the relevant results from our database. This search is found on the used products page.
How to Order
TO SELECT AN ITEM FOR PURCHASE simply click the ORDER button next to the selected item. Every time you add an item to your shopping basket, you will be shown a review of your order, listing all the items chosen, the item price, the quantity and the total price.

TO REVIEW THE CONTENT OF YOUR BASKET at any time, click the REVIEW ORDER button on the left hand side menu.

TO REMOVE AN ITEM on the REVIEW ORDER page, click the REMOVE BOX, next to the item or enter a quantity of zero.

TO CHANGE THE QUANTITY on the REVIEW ORDER page, enter a new figure in the QUANTITY BOX and then click anywhere away from the box. The new value will then be shown.

TO REMOVE ALL ITEMS from your shopping basket without making a purchase, click the EMPTY BASKET button on the REVIEW ORDER page.

TO PLACE YOUR ORDER click the CASHIER button. You will be asked to enter your personal details to enable us to ship the goods and effect payment. Please note that prompts for all inputs appear in the frame in the bottom left hand corner of the screen window.

 
  The first item to enter is the CARDHOLDER NAME. This is the name of the person placing the order and if you intend to pay by credit or debit card, it must be the name as shown on your card.

The COMPANY/BUSINESS NAME is optional.

The CARDHOLDER ADDRESS must be the one that relates to the credit card holder. Please complete the post or zip code and obviously the country is also important.

The DELIVERY ADDRESS should be completed if you would like your order to be delivered to another address, please enter details including post or zip code and country. If the delivery address is the same as the cardholder address, then please leave this blank.

TELEPHONE, FAX and EMAIL details are essential as should there be any queries or problems with your order we would need to be able to contact you. If you enter your e-mail address a copy of your order will automatically be sent to you and any future correspondence.

If you are ordering for a business outside the UK but within the EU and are registered for sales tax , we can send your order tax-free if you fill in your VAT Registration number including the two letters for the country of the Member State. If these details are correct the final bill will be tax-free. If this is not relevant, please leave it blank.

If your order is a gift and you would like a message placed on a card delivered with the gift, or if you have any special instructions relating to your order, please enter the details in the ADDITIONAL INFORMATION box. If your gift has to arrive by a specific date please ensure this is entered in the ADDITIONAL INFORMATION box on the Customer Details page.

 
If you are happy with the details you have entered you can move on to the final stage by clicking the NEXT button, or you can go back to reviewing your order. If you have proceeded you will now see a summary of your order. It works out the total price for each item. The postage charge to your delivery address is also calculated and shown and then the entire cost is totalled to show you what you need to pay.

TAX FREE SHOPPING FOR NON EU ORDERS - Please note that if your order and delivery address are both outside the EU then the VAT will automatically be deducted from the final bill, as your order will be an export and as such can be sent tax free.

If you decide to proceed from here and the details you have already entered are not sufficient, a message will appear in the bottom left hand frame advising you which information is still required.

TO PAY FOR YOUR ORDER, you now have to decide how you wish to pay. The safest, quickest and simplest way to pay is by credit or debit card. To do this click the SECURE SERVER button. You may get a message explaining that "you are about to view pages over a secure connection, any information you exchange with this site cannot be viewed by anyone else on the Web". Please remember that in order to gain access to the secure pages you must have your security switched on. Importantly the secure page is opened in a new window (a second version of your browser), if you do not see this straight away, check your status bar at the bottom of your screen to see if you have a second version of e.g Netscape or Internet Explorer. You will then be asked to enter your credit or debit card details and asked to click a transmit/send button. Only click this button once and your card details will be checked online and you will be taken to a page which will notify you of the progress.

Alternatively you can choose another payment method by clicking on PAYMENT METHOD and selecting e.g. paying by cheques drawn on a UK Bank, and then click SEND ORDER NOW.

At this point you should see a copy of the order you have placed. If you chose not to send your payment details via the secure server system, you must print off a copy of your order by clicking the PRINT button on your browser's tool bar. Send this order with your cheque (made payable to "Professional Cameras") details to:

 
  Professional Cameras
  Unit 1
  Hafod Geunan
  Nebo
  Llanrwst
  Conwy, LL26 0TD
  United Kingdom
 
or fax your order and credit card details to: +44 (0)1690 710683
 
If you paid using our secure server system we still suggest that you print off a copy of your order for reference.
Our Price Guarantee
If you can find a price that is better than ours for any UK officially-supplied products, we will match it AND deliver it free, anywhere in Britain. Just send us a copy of the quote you have obtained in writing.

And remember, we do not sell grey or parallel imports.

Delivery
Delivery times may vary depending on the goods involved and the time of year. We aim to deliver 95% of the products we list within 48 hours (UK), either from stock or direct from our main suppliers. Delivery is free in the UK, using Royal Mail and selected courier services. If a quicker method is required, please contact us by email. For international deliveries, we use DHL.

Please note - Deliveries will be made as near to the required date as possible. Any queries please email Professional Cameras

Safe Shopping
Your credit card details are entered on a secure server. Your credit card details are scrambled (encrypted) before being e-mailed to us. We de-crypt the details on our office computer. Your credit card details are NOT stored on the web or accessible from the internet.
Used Equipment
All of our used photographic equipment is carefully selected, checked and fully guaranteed for 12 Months. If you are not satisfied in any way, simply return it within seven days and we will give you your money back.

Every piece of used equipment in stock is pictured and given an accurate description of condition.

Part Exchange
We are pleased to consider taking modern, best-quality photographic equipment in part exchange.

Simply contact us with full and accurate details of the equipment you wish to sell and we will send you an initial valuation without obligation.

If the price we suggest appears acceptable, send us the equipment and we will confirm the valuation immediately.

Navigation Tips
In the left hand column of every page you have a Navigation Bar as on the left of this page. By clicking the:
 
  PRODUCTS BUTTON you can search the data base for new products from Professional Cameras range.
 
  USED PRODUCTS BUTTON you can search the data base for used products from Professional Cameras range.
 
  THE GALLERY BUTTON here's your chance to show what you and your photographic equipment are capable of!.
 
  THE COMPANY BUTTON find out all about Professional Cameras.
 
  REVIEW ORDER BUTTON you can review the contents of your shopping basket. You can remove an item, change the quantity or empty your basket. You can also place your order by clicking the CASHIER button.
 
  HOW TO ORDER BUTTON this gives you detailed information on how to use the different options within this website.
 
  TERMS & CONDITIONS BUTTON you can read our terms and conditions.
 
  CONTACT US BUTTON tells you the different ways in which you can contact the company.
 
  FREQUENTLY ASKED QUESTIONS BUTTON (F.A.Q) BUTTON Do you have a question about any of the equipment we sell? Check out our FAQ pages for the answers to common queries. Or contact us for an immediate personal reply.
 
By clicking the BACK button on your browser's tool bar, you will be returned to the previous page.

On the right side of your screen you will see a scroll bar, you can use this to move up and down the current page.

Professional Cameras
Unit 1, Hafod Geunan, Nebo, Llanrwst,
Conwy LL26 0TD, United Kingdom

 Tel: +44 (0)1690 710683
Fax: +44 (0)1690 710623

sales@professionalcameras.co.uk


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